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A data breach at Qantas via a third-party service is typical of the Scattered Spider attack group, experts say.
“Qantas’ cyber breach bears the hallmarks of Scattered Spider, the same group behind recent attacks on Hawaiian Airlines, WestJet, and Marks & Spencer — likely through compromising a third-party SaaS platform like Salesforce or Zendesk,” Toby Lewis, global head of threat analysis at Darktrace said on Wednesday. “The attack follows their typical playbook,” he said.
Qantas alerted customers to the breach Wednesday, saying, “On Monday 30 June 2025, we detected unusual activity on a third-party platform used by a Qantas airline contact centre. We then took immediate steps and contained the incident.” Its own systems remain secure, it said, and although stolen data included “some customers’ names, email addresses, phone numbers, birth dates, and Frequent Flyer numbers,” no Frequent Flyer accounts were compromised, and no passwords or log-in details were accessed. The affected system, which it did not identify, contained no credit card details, personal financial information, or passport details.
in well organized HTML format with all tags properly closed. Create appropriate headings and subheadings to organize the content. Ensure the rewritten content is approximately 1500 words. Do not include the title and images. please do not add any introductory text in start and any Note in the end explaining about what you have done or how you done it .i am directly publishing the output as article so please only give me rewritten content. At the end of the content, include a “Conclusion” section and a well-formatted “FAQs” section.
